About Us

Sam a co-director of the company has been an estate agent his entire career and has worked in the town of Midsomer Norton valuing and selling property for thirty years. Sam’s vast experience and knowledge comes into play each time we put a property on the market leaving no room for error. His ability to pre-empt and deal up front with potential issues that may arise during the sale process ensures that your house sale runs as smoothly as possible. Based on Sam’s 30 years’ experience there will never be an issue or situation that he cannot provide a solution for.

Tracey a co-director of the company has vast knowledge of customer service with over ten years’ experience as a legal team leader managing her own team for a large insurance company. She is the engine to our sales team ensuring motivation levels are always high and both our purchasers and sellers receive a service second to none. Tracey has renovated several properties and moved many times and possess a thorough knowledge of the trials and tribulations that come with the selling and buying process. Together Tracey and Sam oversee every aspect of their business, which without doubt makes our company the first choice for most sellers in the area.

Nicola is the senior residential valuer for the company with over twenty years estate agency experience. Nicola prides herself in carrying out extensive research on every property she values, monitoring trends carefully in order to provide you, the seller, with an accurate and honest opinion of value. Nicola has twice weekly meetings with our sales team and from this will liaise with our sellers to provide ongoing advice and support. Nicola is extremely approachable, if you invite her for a valuation you will see just how passionate she is about our business and her role as senior valuer.

Romany has been with the company from the start. She is an enthusiastic member of staff and being Sam’s daughter has grown up surrounded by the local property market of Midsomer Norton, Radstock and its connected villages. Romany is a crucial member of our sales team and carries out an effective role interviewing and registering our potential purchasers, arranging and carrying out viewings as well as ensuring that our sellers are kept up to date with the marketing of their property. She ensures that potential purchasers are matched accurately to all properties we are marketing and quite often achieves sales on properties that our purchasers may have discounted in their initial search criteria. This approach to marketing your home is what makes us difference from all our competitors.

Messina is an experienced residential sales negotiator who joined us in May 2018, she has the ability to work on her own initiative to get property deals done. Messina is part of our busy sales team who deals with purchasers ensuring that they get to see every suitable property we have available. You will meet her on viewings and will find that she has a professional approach and a bubbly personality. Messina works very hard to ensure we achieve the very best results every time. Messina is also in regular contact with our sellers ensuring communication flows throughout the time their property is on the market.

Sarah has been an estate agent for the past seventeen years and is an enthusiastic member of staff, she has a huge amount of energy and drive. Alongside selling lots of houses Sarah also ensures that our extensive local digital media coverage is presented in the very best possible way through Instagram and Facebook which has established for us a very strong local presence and an excellent reputation. Sarah is continuously coming up with new ideas to keep our image fresh and modern. There is no other agent that provides such an extensive media coverage in the local property market.

Chris Latchem Chris is a hugely experienced and knowledgeable estate agent, having worked in the local property market for over twenty years. He is highly regarded in the industry and accomplished in all areas of the business offering a professional and reliable advice. His aim is to keep us at the very top of the sales business in the area and takes pride in achieving the best result for our sellers, ensuring they are regularly informed about the market and advised accordingly. Chris is an energetic member of the sales team priding himself on matching people to property by listening to sellers and buyers requirements. Chris will always go the extra mile and is always happy to accommodate evening appointments to fit around buyers and sellers busy schedules.

Cherish forms part of our busy residential sales team. Being Sam’s daughter she (like her sister Romany) has grown up around the property industry, she is a people person and always gets the best from our buyers when carrying out viewings. Cherish has an infectious personality and her love of property is clear to see if you meet her on viewings.

Zac is part of our sales team on a Saturday, he will arrange viewings for you and at the same time make sure that you are aware of all suitable properties that we have to offer. Although Zac only works once a week due to his busy weekday schedule studying A Levels he is constantly kept up to date on the day to day happenings of each property and applicant. Being Tracey’s son he takes a keen interest in the business and has embraced the challenge of customer service in a very professional manner.

Jordan Bryant Jordan has worked within the industry all his working life, progressing through the ranks from Trainee to Manager over a period of 6 years. Having worked within both Residential Sales and Lettings, Jordan has a broad knowledge of agency that equips him in his current role. He prides himself in honest communication and understands the demands and needs of the industry, which particularly suits his title as our Sales Progression Manager. When dealing with Jordan you can be reassured he will be operating in a proactive manner and pushing your transaction through to an exchange of contracts. Jordan works closely with Deb Hellyer in our Sales Progression Department and between the two will offer a first class aftersales service.

Deb provides total support to Jordan in our busy sales progression team, she is dedicated solely to ensuring that once your property is sold that the transaction runs as smoothly as possible and communication is fluid both up and down the sales chain. Deb has worked within the residential conveyancing department of two well reputed local law firms for over a decade and has complete knowledge of the conveyancing procedure which gives us an important insight knowledge of the after sales procedure. I would like to think that our sales progression team provides an extremely important extra service on and above our competitors, which completes our promise to you as either a buyer or seller that we are there for you every step of the way.

Mary’s role is to make sure that our business is run the very highest professional standard ensuring that all compliance matters are met in relation to money laundering regulations, the property mis-description act, alongside our terms and conditions wording and complaints procedures. Whether you are an existing client or a future client you can be reassured that every element of our business is carefully scrutinised and that our systems and processes are audited on monthly basis. We take great pride in aspiring to be seriously professional at all times.